Shipping & Tax
Shipping
At TNS, all our items are worldwide free shipping, and we use Hong Kong Post (e-Express, regular air mail, air parcel, ems) and DHL ecommerce; often we use China post or other courier in China. All of the shipping methods we use will definitely have tracking number.
However, due to the COVID-19, we will not able to ship to below countries due to the below destinations are being suspended by the shipping service we used:
Chile
Argentina
Russia
Please feel free to contact us info@tnsfigures.com if your country is not mentioned from the above.
All the orders will be shipped to the shipping address which you have inputed under your account, we will not ship to your paypal shipping address; if you would like to update your shipping address or contact detail, also welcome to contact info@tnsfigures.com.
Tax
Since 5/Jul/2021, according to the European Union (EU), value-added tax (VAT) will be levied for all the shipment imports to all EU 27 countries irrespective of what the value is. Also The EU has launched the Import One-Stop Shop (IOSS) to facilitate the declaration and payment of VAT by senders for the imported goods with a value not exceeding €150.
Therefore, to ensure this changes doesnt affect the customers, we are happy to offer pre-paid tax service for you. Your parcel will be sent with an unique code (IOSS). This makes the process easier for the buyer, who is only charged at the time of purchase, and therefore does not face any surprise fees when the goods are delivered.
So how to pay your tax during the check out at our shop? Once you have paid and completed your purchased, please email us with your order number, we will send you another link that allow you to pay your tax right away.